Support & Troubleshooting
First-line triage, then the fix pages - common errors, edge cases, and the error glossary.
Check these first
- Copy the error verbatim - the glossary and fix pages are indexed by the exact string.
- Run
eddytor doctor- it names which of connectivity, auth, or Flight SQL is failing. - Keep the
request_idfrom a REST error envelope; it correlates your call with the server logs. - Self-hosted: restart after config changes - values are read at boot.
Then go to the fix:
- Troubleshooting & FAQ - sign-in problems, Flight token errors, storage-probe failures, resetting a stuck stack.
- Error glossary - what each error code means.